The Tudor Tailor Policies and Conditions of Use
Updated 17 October 2023
Welcome to The Tudor Tailor’s online shop at tudortailor.com (the 'Site'). This Site and its supporting operation is managed by Jane Malcolm-Davies and Ninya Mikhaila trading as The Tudor Tailor. Please read the following policies carefully before using the Site. By using the Site, you signify your agreement to be bound by these conditions.
- Terms of Use
- Terms of Sale: Shop
- Privacy Policy
- Creative Commons Licensing Policy
In these policies, the following definitions apply:
"Tudortailor.com" (also referred to as ‘we' and ‘us') means Jane Malcolm-Davies and Ninya Mikhaila trading as The Tudor Tailor whose registered office is at:
The Old Dairy
2 Trowell Road
Wollaton
Nottinghamshire
NG8 2DF
United Kingdom
The company is also registered in England & Wales as The Tudor Tailor Ltd (no 6799241).
“Site” means tudortailor.com's online shopping website at shop.tudortailor.com.
"Shop" means tudortailor.com's Online Shop for online ordering of merchandise located at shop.tudortailor.com.
A. Terms of Use
These are the general terms and conditions of tudortailor.com governing your use of the Site.
By agreeing to these Terms of Use, you represent that you are at least the age of majority in your country, state or province of residence, or that you are the age of majority in your country, state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
A breach or violation of any of the terms will result in an immediate termination of your services.
Tudortailor.com reserves the right, but is not obligated, to limit the sales of products or services to any person, geographic region or jurisdiction. Tudortailor.com may exercise this right on a case-by-case basis and reserves the right to limit the quantities of any products or services offered.
1. What you are allowed to do -
1.1 Purchase goods from the Shop, provided you accept the Terms of Sale, which will apply to any contract made between you and tudortailor.com for the purchase and sale of goods from the Shop. These terms are outlined in Section 2 below;
1.2 Browse the Shop using a compatible web browser. Permission to browse the Shop includes permission to make transient or cached copies of parts of the Shop to the extent that this occurs in the normal course of using your browser and that these copies are used only to facilitate current or subsequent access to the Shop by you;
1.3 Print a copy of any page of the Shop; for your own personal purposes, provided you do not do any of the things set out under "What you are not allowed to do".
2. What you are not allowed to do -
2.1 You may not remove or change anything on the Shop;
2.2 You are not allowed to copy or use any material from the Shop for any commercial purpose, unless permission has been indicated on the Site in connection with a Creative Commons License.
2.3 You are not allowed to remove or change any copyright, trademark or other intellectual property rights notices contained in the original material or from any material copied or printed off from the Shop.
2.4 You may not use our products for any illegal or unauthorised purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws). You must not transmit any malicious code such as worms or viruses of a destructive nature.
3. Your personal information
3.1 Usage of your personal information is governed by tudortailor.com's Privacy Policy, which forms part of these General Terms of Use.
4. Usernames and Passwords
4.1 If you want to purchase something from the Shop, tudortailor.com will ask you to register an account with tudortailor.com. During registration, you will be asked to provide your email address and password, which you can use to make a purchase;
4.2 You must keep your password/s confidential at all times, and must not disclose the password/s or permit anyone else to use your password/s. Any breach of any of these terms by anyone to whom you disclose the password/s will be treated as if the breach had been committed by you, and will not relieve you of your obligations under these terms of use;
4.3 In the event of any failure or error in the operation of a password/s, you shall cease using the password/s and exit the Shop immediately, and notify tudortailor.com of such failure or error.
5. Rights
5.1 All intellectual property rights in any material (including text, photographs and other images and sound, downloads, software, trademarks and logos) contained in these Site is either owned by tudortailor.com or has been licensed to tudortailor.com by the rights owner/s so that tudortailor.com can use this material as part of the Shop.
These rights are protected by United Kingdom and international copyright and database right laws. You are only allowed to use this Shop and the material they contain as set out in these terms.
5.2 Certain parts of this Site and certain works sold through the Shop are made available under Creative Commons license/s www.creativecommons.org. tudortailor.com's related policies are outlined in section 4 - Creative Commons Licensing Policies.
6. Third party web sites
6.1 This Shop also contains links to other third party web sites, which are not under the control of and are not maintained by tudortailor.com. Any such links do not constitute an endorsement by tudortailor.com of any products or services available on such sites. Tudortailor.com provides these links for your convenience only and you use such links entirely at your own risk. Tudortailor.com accepts no responsibility for the content or use of such sites or information contained in them.
7. Suspension and termination of accounts
7.1 We reserve the right to refuse services to anyone for any reason at any time.
7.2 Tudortailor.com may suspend the operation of the Site for repair or maintenance work or in order to update or upgrade the contents or functionality of the Shop from time to time. Access to or use of the Shop or pages linked to it will be not necessarily be uninterrupted or error free.
7.3 If you send Tudortailor.com certain specific submissions (for example, contest entries or product reviews), creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by post, or otherwise (collectively, 'comments'), you agree that these may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise be used in any medium. Tudortailor.com is not and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.
You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libellous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the service or any related website. You may not use a false email address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments.
You are solely responsible for any comments you make and their accuracy. Tudortailor.com takes no responsibility and assume no liability for any comments posted by you or any third-party.
7.4 Tudortailor.com may terminate your account/s immediately in the event you breach any of these terms of use or if you are late or do not pay any sums due to tudortailor.com.
8. Enquiries or complaints
8.1 If you have any enquiries or complaints about the Site then please address them to:
The Tudor Tailor
The Old Dairy
2 Trowell Road
Wollaton
Nottinghamshire
NG8 2DF
United Kingdom
Email: info@tudortailor.com
9. General and governing law
9.1 Tudortailor.com may change these terms of use from time to time and will endeavour to notify you of any major changes by posting a message on the Site. By browsing the Site, you are accepting that you are bound by the current terms of use. Please review this policy each time you use the Site as it is subject to change at any time by tudortailor.com without notice to you;
9.2 This Agreement constitutes the entire agreement between tudortailor.com and you and supercedes all prior agreements, representations, statements and understandings between tudortailor.com and you regarding the use of the Site. You agree that you have not relied upon any representation or statement not recorded in these Conditions in entering into this Agreement.
9.3 The failure of tudortailor.com to exercise or enforce any right or provision of this Agreement or the delay by tudortailor.com in so doing shall not constitute a waiver of such right or provision. If any provision of this Agreement is held invalid, the remainder of this Agreement shall continue in full force and effect. The section titles in this Agreement are for convenience only and have no legal or contractual effect.
9.4 These terms and conditions shall be governed and interpreted in accordance with English law, and you consent to the non-exclusive jurisdiction of the English courts in respect of any dispute arising therefrom.
10. Limitation of liability
In no case shall Tudortailor.com, its directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.
11. Indemnification
You agree to indemnify, defend and hold harmless Tudortailor.com and its parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable legal fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.
B. Terms of Sale: Shop
This Terms Of Sale Policy forms part of the General Terms of Use, which governs your use of the Site, and encompasses purchasing activities on the Shop.
1. The Sales Terms
Should you purchase any goods from the Shop, you will be contracting with tudortailor.com on the terms outlined below. Please read these terms and conditions carefully.
1.1 These Terms of Sale (“Sales Terms”) govern the supply of any goods you order via this Shop. Please read through the Sales Terms carefully. If you do not agree with the Sales Terms, do not order any goods from this Shop. If tudortailor.com accepts any order for goods from you, then its agreement with you will be made on these Sales Terms.
1.2 Please note that tudortailor.com reserves the right to amend the Sales Terms from time to time. Tudortailor.com will publish the amended Sales Terms on the Shop and any new versions of the Sales Terms will come into effect as soon as tudortailor.com publish them on the Shop (with the exception that any orders that tudortailor.com have already accepted from you prior to any such change will be subject to the Sales Terms in force at that point). If you use the Shop after tudortailor.com has published the new Terms, your continued use of the Shop indicates that you agree to be bound by the new Sales Terms.
2. Availability of the goods supplied by the Shop
2.1 Tudortailor.com may terminate or suspend the supply of any goods displayed on the Shop in the event of outs of stock, for support or maintenance work, in order to update content or for any other reason. Tudortailor.com may do this at any time and without notice. Products on the Shop are normally available for despatch within 48 hours and for products with slower availability, an estimated shipment preparation time is provided in the associated product listings on the Shop.
3. Buying goods from this Shop
3.1 Accuracy, completeness and timeliness of information - Tudortailor.com has made every effort to display as accurately as possible the colours and images of our products that appear at the store but cannot guarantee that your computer monitor's display of any colour will be accurate.
Tudortailor.com is not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.
This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. Tudortailor.com reserves the right to modify the contents of this site at any time, but has no obligation to update any information on the site. You agree that it is your responsibility to monitor changes to the site.
Tudortailor.com does not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.
3.2 Pricing policy – Tudortailor.com may change the prices of the goods displayed on the Shop at any time. The prices for all the goods available on the Shop are clearly marked in their description and all items are subject to VAT at the prevailing rate. The VAT inclusive amount is included in the total price published on the site. Tudortailor.com reserves the right to raise our prices in line with any increase in the prevailing rate of VAT. This will be shown clearly on your order. All applicable delivery charges are also displayed on the Shop. All prices are in Pounds Sterling. Tudortailor.com may make available offers and discounts using promotion codes. Only one promotion code is valid per order.
3.3 Conclusion of Contract of Sale - The information relating to tudortailor.com’s goods and relevant prices are displayed on the Shop for your information and to enable you decide whether you would like to make an offer to purchase any such goods. When you place an order to purchase a product from tudortailor.com, you will receive an e-mail confirming receipt of your order and containing the details of it. Your order represents an offer to purchase a product which is accepted when you receive e-mail confirmation that the product has been dispatched to you. That acceptance will be complete at the time you receive confirmation of dispatch by e-mail. Any products on the same order which have not been confirmed as dispatched in an e-mail do not form part of that contract.
3.4 Method of payment - For orders placed via the Shop, tudortailor.com accepts Visa, Mastercard and bank Maestro cards. tudortailor.com does not accept Visa Electron, American Express, Diner's Club, Solo. When making your payment, it is imperative that you provide the information that tudortailor.com specifies is required - for example, cardholder's name as it is shown on the card and address exactly as it appears on the card statement. Your card will be debited when tudortailor.com confirms that it has accepted your order. Ownership or title to the product shall not pass to you, the buyer, until tudortailor.com has received payment in full.
You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
3.5 Delivery – Tudortailor.com uses a variety of shipping services, including Royal Mail and door-to-door couriers. The latter require a telephone number for a contact at the delivery address, which will be stored in line with our privacy policy. Tudortailor.com reserves the right to request additional fees for postage and packing for deliveries which are beyond the regular service provided by Royal Mail. These will always be negotiated in advance and payment will be requested before despatch.
If you have not received your goods within a reasonable timeframe, please contact us by email at info@tudortailor.com.
See also Tudortailor.com's refund policy: https://shop.tudortailor.com/policies/refund-policy